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Sunday, February 3, 2008

Being scammed out of my money!

I feel like I'm being scammed out of my money left and right!

I signed up for cable service online (because I do everything possible online) and followed the clear instructions on the web page to obtain a cable modem before the cable guy came. There was a promotion for a "free" modem, after rebate, which turned out to be about $20 with shipping and tax (after rebates... which are always a bit sketchy to redeem).

Yesterday the cable guy set up my internet and TV, and started installing a cable modem from the company. I said I had one already, and would not be needing to rent one from the cable company (as that is how it often works.) He told me that there was no rental, the modem was part of the service.

I am still fuming about this, a little. (Ok, a lot, if you ask my boyfriend.) Why would they tell me I needed to buy a modem when I didn't? Now I have a modem that put almost $100 on my credit card bill for the month (which I pay off, of course) and two rebate forms to fill out and hope get credited to me. What a hassle!

I looked up the modems on Amazon (I'm not very ebay literate, but i should probably check out ebay too) and I can probably sell my new modem for at least $35, even if I cut off the upc to get the rebate. In theory that is a small profit, but it is a bit of a hassle to do all this.

I'm super annoyed that they convinced me to buy a modem I didn't need!

Also, as mentioned in my last post, I ordered some transcripts from my undergraduate institution. I ordered that two official transcripts be sent to the graduate university I am applying to. Yesterday I received two transcripts at my home address, clearly stamped with "issued to student". I didn't need or want these. I can only assume they didn't send any to the university. Now I have to call them and find out what happened. I hope I don't have to pay $12 to have them do this again!

Last, I sent my laptop in for repair in early December, and they sent it back with a note that the battery had failed. It was still under warranty, so I called them and asked why they didn't replace the battery. They said, "Hmm, I'm not sure! I'll send you a new one!" Which they did, along with a box for me to send the broken battery back in. In the meantime, I moved cross country and the old battery and box are long gone. Vanished! They just sent me a letter requesting that I return the part, or they will bill me for it. I assume a battery is around $100. Ouch.

This battery incident is primarily my fault (though they could have just replaced it when they had my laptop), but still annoying. I can see why they make people send in defective parts, but I'm going to call them and see if there is any flexibility in this policy. I don't have high hopes, but it can't hurt to call, explain the situation, and ask if they really have to bill me for a new battery. I've had mixed results with companies forgiving things like this, but it never hurts to ask.

I am frustrated that my money is disappearing for these things. Granted, they aren't really scams (except maybe the modem promotion), but I'm not getting anything of value out of them.

No comments:

Sunday, February 3, 2008

Being scammed out of my money!

I feel like I'm being scammed out of my money left and right!

I signed up for cable service online (because I do everything possible online) and followed the clear instructions on the web page to obtain a cable modem before the cable guy came. There was a promotion for a "free" modem, after rebate, which turned out to be about $20 with shipping and tax (after rebates... which are always a bit sketchy to redeem).

Yesterday the cable guy set up my internet and TV, and started installing a cable modem from the company. I said I had one already, and would not be needing to rent one from the cable company (as that is how it often works.) He told me that there was no rental, the modem was part of the service.

I am still fuming about this, a little. (Ok, a lot, if you ask my boyfriend.) Why would they tell me I needed to buy a modem when I didn't? Now I have a modem that put almost $100 on my credit card bill for the month (which I pay off, of course) and two rebate forms to fill out and hope get credited to me. What a hassle!

I looked up the modems on Amazon (I'm not very ebay literate, but i should probably check out ebay too) and I can probably sell my new modem for at least $35, even if I cut off the upc to get the rebate. In theory that is a small profit, but it is a bit of a hassle to do all this.

I'm super annoyed that they convinced me to buy a modem I didn't need!

Also, as mentioned in my last post, I ordered some transcripts from my undergraduate institution. I ordered that two official transcripts be sent to the graduate university I am applying to. Yesterday I received two transcripts at my home address, clearly stamped with "issued to student". I didn't need or want these. I can only assume they didn't send any to the university. Now I have to call them and find out what happened. I hope I don't have to pay $12 to have them do this again!

Last, I sent my laptop in for repair in early December, and they sent it back with a note that the battery had failed. It was still under warranty, so I called them and asked why they didn't replace the battery. They said, "Hmm, I'm not sure! I'll send you a new one!" Which they did, along with a box for me to send the broken battery back in. In the meantime, I moved cross country and the old battery and box are long gone. Vanished! They just sent me a letter requesting that I return the part, or they will bill me for it. I assume a battery is around $100. Ouch.

This battery incident is primarily my fault (though they could have just replaced it when they had my laptop), but still annoying. I can see why they make people send in defective parts, but I'm going to call them and see if there is any flexibility in this policy. I don't have high hopes, but it can't hurt to call, explain the situation, and ask if they really have to bill me for a new battery. I've had mixed results with companies forgiving things like this, but it never hurts to ask.

I am frustrated that my money is disappearing for these things. Granted, they aren't really scams (except maybe the modem promotion), but I'm not getting anything of value out of them.

No comments:

Sunday, February 3, 2008

Being scammed out of my money!

I feel like I'm being scammed out of my money left and right!

I signed up for cable service online (because I do everything possible online) and followed the clear instructions on the web page to obtain a cable modem before the cable guy came. There was a promotion for a "free" modem, after rebate, which turned out to be about $20 with shipping and tax (after rebates... which are always a bit sketchy to redeem).

Yesterday the cable guy set up my internet and TV, and started installing a cable modem from the company. I said I had one already, and would not be needing to rent one from the cable company (as that is how it often works.) He told me that there was no rental, the modem was part of the service.

I am still fuming about this, a little. (Ok, a lot, if you ask my boyfriend.) Why would they tell me I needed to buy a modem when I didn't? Now I have a modem that put almost $100 on my credit card bill for the month (which I pay off, of course) and two rebate forms to fill out and hope get credited to me. What a hassle!

I looked up the modems on Amazon (I'm not very ebay literate, but i should probably check out ebay too) and I can probably sell my new modem for at least $35, even if I cut off the upc to get the rebate. In theory that is a small profit, but it is a bit of a hassle to do all this.

I'm super annoyed that they convinced me to buy a modem I didn't need!

Also, as mentioned in my last post, I ordered some transcripts from my undergraduate institution. I ordered that two official transcripts be sent to the graduate university I am applying to. Yesterday I received two transcripts at my home address, clearly stamped with "issued to student". I didn't need or want these. I can only assume they didn't send any to the university. Now I have to call them and find out what happened. I hope I don't have to pay $12 to have them do this again!

Last, I sent my laptop in for repair in early December, and they sent it back with a note that the battery had failed. It was still under warranty, so I called them and asked why they didn't replace the battery. They said, "Hmm, I'm not sure! I'll send you a new one!" Which they did, along with a box for me to send the broken battery back in. In the meantime, I moved cross country and the old battery and box are long gone. Vanished! They just sent me a letter requesting that I return the part, or they will bill me for it. I assume a battery is around $100. Ouch.

This battery incident is primarily my fault (though they could have just replaced it when they had my laptop), but still annoying. I can see why they make people send in defective parts, but I'm going to call them and see if there is any flexibility in this policy. I don't have high hopes, but it can't hurt to call, explain the situation, and ask if they really have to bill me for a new battery. I've had mixed results with companies forgiving things like this, but it never hurts to ask.

I am frustrated that my money is disappearing for these things. Granted, they aren't really scams (except maybe the modem promotion), but I'm not getting anything of value out of them.

No comments:

Sunday, February 3, 2008

Being scammed out of my money!

I feel like I'm being scammed out of my money left and right!

I signed up for cable service online (because I do everything possible online) and followed the clear instructions on the web page to obtain a cable modem before the cable guy came. There was a promotion for a "free" modem, after rebate, which turned out to be about $20 with shipping and tax (after rebates... which are always a bit sketchy to redeem).

Yesterday the cable guy set up my internet and TV, and started installing a cable modem from the company. I said I had one already, and would not be needing to rent one from the cable company (as that is how it often works.) He told me that there was no rental, the modem was part of the service.

I am still fuming about this, a little. (Ok, a lot, if you ask my boyfriend.) Why would they tell me I needed to buy a modem when I didn't? Now I have a modem that put almost $100 on my credit card bill for the month (which I pay off, of course) and two rebate forms to fill out and hope get credited to me. What a hassle!

I looked up the modems on Amazon (I'm not very ebay literate, but i should probably check out ebay too) and I can probably sell my new modem for at least $35, even if I cut off the upc to get the rebate. In theory that is a small profit, but it is a bit of a hassle to do all this.

I'm super annoyed that they convinced me to buy a modem I didn't need!

Also, as mentioned in my last post, I ordered some transcripts from my undergraduate institution. I ordered that two official transcripts be sent to the graduate university I am applying to. Yesterday I received two transcripts at my home address, clearly stamped with "issued to student". I didn't need or want these. I can only assume they didn't send any to the university. Now I have to call them and find out what happened. I hope I don't have to pay $12 to have them do this again!

Last, I sent my laptop in for repair in early December, and they sent it back with a note that the battery had failed. It was still under warranty, so I called them and asked why they didn't replace the battery. They said, "Hmm, I'm not sure! I'll send you a new one!" Which they did, along with a box for me to send the broken battery back in. In the meantime, I moved cross country and the old battery and box are long gone. Vanished! They just sent me a letter requesting that I return the part, or they will bill me for it. I assume a battery is around $100. Ouch.

This battery incident is primarily my fault (though they could have just replaced it when they had my laptop), but still annoying. I can see why they make people send in defective parts, but I'm going to call them and see if there is any flexibility in this policy. I don't have high hopes, but it can't hurt to call, explain the situation, and ask if they really have to bill me for a new battery. I've had mixed results with companies forgiving things like this, but it never hurts to ask.

I am frustrated that my money is disappearing for these things. Granted, they aren't really scams (except maybe the modem promotion), but I'm not getting anything of value out of them.

0 comments: